Did you know that the ADA Accessibility Guidelines say that service counters (that is where hotel guest checks in or out) are a forward approach? Actually, they say the approach to a counter can be parallel or forward.
The position of ACCESS is to observe how the general public approaches the counter and the person in the wheelchair needs that same experience. The forward approach requires a 30 inch long minimum and 36 inch high maximum counter surface. It also requires knee and toe space under the counter. Not providing the forward approach counter with the proper clearances and dimensions is discrimination to the disabled Americans and a violation of the American with Disabilities Act (ADA).
You can post your comments here or on our FaceBook page at http://www.facebook.com/pages/Access-Technologies-Services-Inc/268659564730#!/. You can also call us at (702) 649-7575 or email us at hfalstad@accessts.net.
Hank
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